neos flow

Digital processes and claims for insurers

A process platform for insurers, starting with claims: customers report a claim online at any time, and every document is filed and versioned.

For insurers who want online claims reporting and traceable processes from first contact to settlement.

Customer portal

Policyholders report claims online with photos, get their claim number straight away and follow its status.
Document management

Every document is filed with immutable versions, typed metadata and reuse across processes — no copies.
Bilingual by design

Content and messages modelled as data, in Portuguese and English, including the sign-in pages.
Customer communications Roadmap

E-mail, SMS, WhatsApp and Telegram through a multi-tenant, event-driven communications gateway.
BPMN 2.0.2 process engine and DMN 1.6 decisions Roadmap

Modelling, execution and monitoring of processes and decision rules, with tasks for claims handlers.

How it works

Report
The customer signs in, describes what happened and uploads photos through the portal.
File
The form and photos are stored and linked to the claim, in the language they were written in.
Follow
The customer sees the status and documents; the insurer has the complete case from the first minute.

Tell us what you need. We reply within one working day.